- Welcome to See Lankan Crafts. These Terms and Conditions govern your use of our website and the purchase and sale of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
Use of the Website
- You must be at least 18 years old to use our website or make purchases.
- You are responsible for maintaining the confidentiality of your account information, including your username and password.
- You agree to provide accurate and current information during the registration and checkout process.
- You may not use our website for any unlawful or unauthorized purposes.
Product Information and Pricing
- We strive to provide accurate product descriptions, images, and pricing information. However, we do not guarantee the accuracy or completeness of such information.
- Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.
Orders and Payments
- By placing an order on our website, you are making an offer to purchase the selected products.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.
- When using a payment method other than cash on delivery, you agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
- We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.
Shipping and Delivery
- We will make reasonable efforts to ensure timely shipping and delivery within 7 days from the date of purchase.
- Shipping and delivery times provided are estimates and may vary based on your location and other factors.
Replacements and Refunds
- Our Replacements and Refund Policy governs the process and conditions for replacement products and seeking refunds. Please refer to the policy provided on our website for more information.
Customer Responsibility
- If you place an order using the Cash on Delivery (COD) option and subsequently reject or are unable to receive the order, you will be responsible for the delivery and return shipping costs incurred by the vendor. These fees must be repaid to us in full.
- If you fail to repay the delivery and return fees, you will be barred from placing any future orders on our platform, including orders using the PayHere payment gateway, until the outstanding amount is settled.
- For orders placed using the PayHere payment gateway, if you are unable to receive the order, a refund will be processed after deducting the delivery and return shipping costs.
Intellectual Property
- All content and materials on our website, including but not limited to text, images, logos, and graphics, are protected by intellectual property rights and are the property of See Lankan Crafts or its licensors.
- You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.
Limitation of Liability
- In no event shall See Lankan Crafts, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase and use of our products.
- We make no warranties or representations, express or implied, regarding the quality, accuracy, or suitability of the products offered on our website.
Amendments and Termination
We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.